Exchange Policies
Exchanges. Fun in theory, a little less fun in practice. But hey, we’re here to help! Here’s everything you need to know about exchanging a product with us:
We’re happy to exchange an unopened, unused product for a different strain or flavor of the same product. Think of it as swapping your vanilla for chocolate… but hempy.
Before you dive into the exchange process, here’s the deal:
Shipping Costs: You’ll need to cover the cost of shipping the product back to us and shipping the new product back to you. That’s two trips, and honestly, it might not be worth it.
Our Honest Advice: Most of the time, it’s simpler (and cheaper in the long run!) to just place a new order with the flavor or strain you want. Trust us, your wallet will thank you too!
If you’re determined to make an exchange happen, reach out to us! We’re all about working some magic and seeing what we can do to make it easier for you. Just remember:
The product must be unopened and unused.
Be ready to handle the shipping costs.
Final Thoughts
Exchanges aren’t always the most cost-effective option, but we’re here to help you navigate it. Whether you decide to exchange or place a new order, we’ve got your back—and your favorite flavors and strains are ready to ship!
Thanks for understanding and staying awesome!