Refund Processing Time
We know waiting for a refund isn’t exactly anyone’s idea of fun. That’s why we’re committed to processing your refund as quickly as possible. Here’s everything you need to know about refund processing times:
Most companies process refunds within 7-10 business days, and we’re sticking to that standard. Once your refund is approved, you can expect it to reach you within that time frame. There's a reason that is the standard -- and it's described in more detail below!
While we do our best to get your refund to you faster, there are a few factors that are beyond our control:
Our Bank: After we initiate the refund, we’re at the mercy of our bank’s processing time.
Your Bank: Once the funds leave our hands, it’s up to your bank to deposit the money back into your account.
Our Process: We will process it the same day on our side, but it’s the downstream parties that could cause delays.
We know how frustrating it can be when companies hold onto your money longer than they need to—we’ve been there too! That’s why we’re committed to moving things along as quickly as possible on our end.
The 7-10 business days starts after the refund is approved. Approval times may vary depending on the nature of the request and the details provided.
You’ll receive a confirmation email once your refund has been processed, so keep an eye on your inbox!