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Order Cancellation and Modification Policies

Life happens, and sometimes plans change—we totally get it! If you need to cancel or modify an order, here’s what you need to know:

Can I Cancel or Modify My Order?

Short answer: Yes, but only if it hasn’t been shipped yet!

As long as your order is still in our hands and hasn’t been handed over to the courier, we’re happy to accommodate cancellations or modifications. Whether you need to add an item, change a shipping address, or cancel altogether, we’ll do our best to make it happen.

What About Refunds or Adjustments?

Here’s where it might get a little tricky:

  • If you’re reducing your order total (e.g., removing an item), we might need to take a few extra steps to process the adjustment. No worries, though—we’ll make it work, even if it takes a tad longer.

  • If you’re adding to your order, we’ll process the difference and ensure your items ship together if possible.

The "It's Shipped" Scenario

Once your order has left our facility and is on its way to you, unfortunately, cancellations and modifications are no longer an option. But don’t fret—we’re here to help if you need to explore returns or exchanges instead.

How to Request Changes

If you’d like to cancel or modify your order, reach out to us ASAP! The sooner we hear from you, the better our chances of making the adjustments before it ships. Provide your order number and details about the changes you need, and we’ll handle the rest.

We’re all about flexibility and making sure your experience with us is a great one. Just keep in mind that the earlier you contact us, the smoother the process will be. So don’t hesitate—we’ve got your back!

Thanks for choosing us, and happy shopping!